3. System Support & Maintenance

Ask for remote access to servers (they can access your server from a distant location), and sub-contract a reputable firm to provide this maintenance for you. Remote maintenance means that the firm can ring up your server and check on it without having to come and visit you each week/two weeks/month! For remote schools, or those without a technician in-house this is a "must have". When the computer services firm ring they will check for conflicting files, temporary files, dead shortcuts, hard drive set up, minimise swap file size, check your registry and generally provide a comprehensive maintenance service, without having to visit you on a regular basis.

Once a year back up all your files and then completely delete all your programs and saved files on your hard drives in all classroom machines. Re-install your Operating System (O/S), programs and files and enjoy the improved speed and performance of your computers!